FAQ

Video Playback

• Q. Credit card payment doesn’t work.

  Check if pop-ups are blocked on your browser. The verification process does not work if pop-ups are blocked.

• Q. There’s an error during payment and it does not take me to the payment page.

  Check if pop-ups are blocked on your browser. The verification process does not work if pop-ups are blocked.

• Q. How to cancel auto-pay

  Check if pop-ups are blocked on your browser. The verification process does not work if pop-ups are blocked.

• Q. The points are not there after purchase.

  Check if pop-ups are blocked on your browser. The verification process does not work if pop-ups are blocked.

• Q. I accidentally made a duplicate payment.

  Check if pop-ups are blocked on your browser. The verification process does not work if pop-ups are blocked.